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Frequently Asked Questions - AQ | Mindwell Labs | New York

 

FREQUENTLY ASKED QUESTIONS

The AQ app

Q. Is the AQ app only available in the Apple app store?

A.Yes, for now. We plan to launch the app in Google Play some time in late 2021. Join our mailing list to stay tuned for all our latest updates here .

Q. Do I need to have a smartwatch to measure my AQ™?

A.No. The test and training only require your iPhone and your index finger. However, the Wellness Monitor feature within the app requires the Apple smartwatch.

Q.Is the Wellness Monitor only compatible with the Apple Watch?

A.Currently, yes. However, we plan to integrate with other smartwatch platforms including Samsung Galaxy, FitBit, etc by late 2021 . Join our emailing list to stay tuned for all our latest updates here .

Q.What models of Apple Watch are supported by the AQ™ app?

A.Irrespective of your Apple Watch model, you need to be running watchOS 6.0 or later in order to use the AQ app.

Attention Quotient™

Q.Who owns the AQ™ metric?

A.AQ™ is a proprietary metric developed by Mindwell Labs, Inc. The metric and its associated trademarks are exclusively owned by the company.

Q.Who is my AQ™ score compared to?

A.Your AQ™ score is compared to everyone who’s taken the test in our app. While our initial launch is focused on the U.S., there are people from all over the world who’ve taken the test – 50 countries and counting!

Q.What is the range of AQ™?

A.We expect the range of the AQ™ metric to be 40 to 160, though you can score as high as 200.
96% of the population will be between 70 and 130.
Much like IQ, the higher the score, the better. The accuracy of the measure will improve as the number of people who take the test increases.

Q.What if my AQ™ score is below 70?

A.Don’t sweat it! Just as you can exercise to increase your physical stamina, the trainings provided in the app will help improve your attentional stamina, your AQ™. Doing your favourite wellness activities on a consistent basis will also help improve your score.

Q.How often should I take the AQ™ test?

A.We recommend you take the AQ™ test an average of 1-2 times a week. But feel free to take it whenever you feel called to! Once you are comfortable with the test, try measuring your AQ™ before and after an activity to examine how it impacts your mental fitness.

Q.Is the Eyes Open – Eyes Closed task the best way to measure AQ™?

A.The Eyes Open-Eyes Closed experimental paradigm used to calculate AQ™ is one of the oldest and most common neurological procedures used to distinguish individual alpha and beta states. Alpha state occurs when your brain is conscious and relaxed, while beta state is while conscious and alert. This procedure was the initial experimental framework employed by Hans Berger in the founding study of electroencephalography (EEG). The AQ™ employs this test and adds the extra component of group analysis, providing you with an easy-to-understand score.
More in depth explanation of the science behind the AQ™ test coming on our blog in Jan 2021.

Q.How does the AQ™ Weekly Giveaway work?

A.Below are the rules governing the AQ™ Weekly Giveaway:
1: Five lucky winners who score the highest AQ™ score during each week will win one-month free subscription to the AQ™ app
2: The cut-off time to pick the winners is every Sunday at 11:59pm ET
3: If there are multiple people with the same AQ™ score, they will be ranked in the order in which they first hit that score during the week
4: If you’re currently a subscribing member, your subscription period will be extended by one extra month at no additional charge
5: If you’re currently under our 30-day free trial period, you will get one additional month of full access to the AQ™ app for free
6: Prize per user is limited to one per year. Winners will qualify to participate again one year after their last win date.
Check and follow our Instagram page, @attention_quotient, where winners are announced every Monday morning ET.

Q.Tell us more about the AQ™ Leaderboards

A.Here is how the AQ™ Leaderboards work:
1: The AQ™ app provides two leaderboards to its users: the AQ™ Weekly Leaderboard and the Awakened Genius Club. The first one is a weekly leaderboard that resets every Sunday midnight ET. It offers all AQ™ users an opportunity every week to secure a leading spot for that week. The second leaderboard is a running, all-time leaderboard that does not reset.
2: Both leaderboards list people with the five highest AQ™ scores.
3: If there are multiple people with the same AQ™ score, they will be ranked in the order in which they first achieve that score.
4: Both leaderboards are open to all AQ™ users worldwide.
5: We respect our users’ privacy, so we always list them on our leaderboards only by their first names.

Data Accuracy & Privacy

Q.How accurate is the data in the AQ™ app?

A.We access raw data from Apple, then we analyze and synthesize the data through a proprietary framework. Details on Apple’s photoplethysmography technology here.

Q.What will Mindwell Labs do with my data?

A.All your data is safe with us, and we never share personal data with third parties. More about our Privacy Policy can be found here.

Wellness Monitor

Q.How is the Wellness Monitor different from the AQ™ test?

A.The Wellness Monitor analyzes variations in your heart rate in real time via your Apple Watch. Think of it as a broader, passive way to track how you’re doing throughout the day. The AQ™ test takes a deeper dive into your biomarkers and creates a personalized training for you. In a word, checking the Wellness Monitor is like a doctor taking your blood pressure, and the AQ™ test is when they do your blood work.

Q.What should I do with the data from the Wellness Monitor?

A.The data is shared with you for transparency and your own enlightenment. Feel free to check it before and after an activity (meetings, commuting, meditation, etc.) to see how your heart reacts. There is no in-depth analysis to do on your end – we do that for you!

Q.How will the Wellness Monitor help me?

A.On a daily basis, if we notice that you’ve been anxious for a period of time, we’ll send you a short training like a breathing exercise or a soundscape, to help you restore your mental balance. Alternatively, if we notice that you’ve been in the calm zone for a while, we’ll send you a short training like a story or a poem to help you tap into your creativity and strengthen your attention muscle.
Over time, we’ll send you reports on how you are trending on a daily and weekly basis to help you anticipate which days of the week are more stressful for you, and provide you with the mindfulness training necessary to optimize weekly mental health.

Training

Q.How often should I be training?

A.On a daily basis if you’d like! Once you’ve completed a training, your next training will appear on the next day. All of our trainings are designed to be highly flexible. You can choose to spend as little or as much time as you’d like for each section. For example, you can dive deep into each exercise, or skip them and go straight to the meditation. If you get stuck, you can go back at any point to review the material. If that doesn’t help, you can always just start again.
With that said, training the mind is like training the body. Repetition bears more fruit than sporadic bursts of intensity. Training an average of 3-4x a week is a great start to working out your mind.

Q.How is the AQ™ app’s meditations different from the meditations I’ve been doing on other platforms?

A.We emphasize meditations that involve visualization. Visualization practices are scientifically proven to develop valuable cognitive skills and insights. They are at the heart of both creativity and mindful awareness. Check out a sample training here.

Q.How is my personalized training curated?

A.Based on your last AQ™ score. Using our proprietary algorithms, we analyze the combination of your 5Q scores and give you training based on the areas in need of improvement.
For example, if your Anxiety and Rest scores are low, your training will be focused on helping you sleep better. Alternatively, if your Anxiety and Somatics scores are low, your training will be focused on tapping into your bodily sensations.

Q.Can I provide feedback so AQ™ can curate better trainings for me?

A.Yes, we’d love to hear from you! There is a User Feedback section at the end of each training for you to provide feedback.

Forum

Q.Who can see the forum?

A.Forums are specifically tied to trainings and viewable only by those in the current training. In other words, when you start a training, you’ll be able to view and post content within that forum.

Q.Who answers the questions on the forum?

A.The forum is used for peer to peer discussions. If you have specific questions for us, please email us at support@theaqapp.com.

Q.Do I have to post on the forum?

A.No. The forum is an optional tool for you to explore and discuss topics that may arise during your training. Feel free to participate as much or as little as you’d like!

Journal

Q.How should I use the journal?

A.Use the journal to answer questions provided by your trainings and to log your experiences overall. After you’ve completed 12 trainings, we’ll ask you to go back and review what you’ve written to gain a more holistic view of your mental fitness journey.

Q.Who can see my journal and do I have to use it?

A.The journal is completely private and is an optional tool. We do recommend that you take the time to journal down your experience with the trainings, digitally or on paper, so you can reflect upon your mental fitness journey.